Due to the varying type, quality and use environment, the colours and resolution of our art works played on your display screen may appear differently from as seen on your monitor screen. We are unable to adjust or retouch the colours, contrast, brightness or any other aesthetic aspect of our works to suit your particular display or use requirement. Our art works are licensed 'as is' in an electronic file, and the performance of our art works will rest with you.
Our media art works are tailored and delivered specifically for the display device you have designated and informed us of. As such, they are technically unfit for any other display device, and we are unable to amend, edit, re-work or change once your order has been processed. In particular, no withdrawal, termination or refund is available for the reasons of:
- change of mind
- problems caused by and at incompatible display system (e.g. buffer and freeze, poor resolution, colour distortion)
- any other techincal errors not related to our works
The media art content provided by LED.ART is a service that licenses content that can be quickly used for various types of displays. Unlike a stock service that provides a image or video file which can be a basic source for create various artworks, LED.ART's media art content license provides a completed artworks that can be played and used, without re-produce, on large format of display installed/operated indoors and outdoors. LED.ART is a media art content licensing platform presented by d’strict, a world-class digital design company famous for stunning public media art works, and CJ CGV, a global digital space experience company.
We highly recommended that to decompress the file only once on the media server that you actually use licensed media art content. After the decompress, you may register and play content with player or CMS used by that media.
All media art contents that you ordered will be delivered after adjust to fit on license user's media, so that license user can apply the content to user's media immediately after receiving.
In order to make process faster, you can prepare below information and delivery to us in advance.
- MEDIA SPEC : Ex) (w)13m * (h)5m / LED 2.5pitch
- RESOLUTION: Ex) (w) 17,340 pixels * (h) 5,450 pixels
- SCREENTYPE : Ex) INDOOR OR OUTDOOR
- VIDEO FILE FORMAT : Ex) MP4 / MOV
- ENDCODING/CODEC: Ex) H.264.
- FRAME RATE : Ex) 30 fps / 25 fps
- BIT RATE: Ex) 5 - 10 Mbps.
- MAXIUM FILE SIZE : Ex) 500MB (per file)
- AUDIO CODEC: Ex) AAC
- CHANNELS : Ex) Stereo
- SAMPLE RATE: Ex) 48,000 Hz
- BITRATE: Ex) 192 Kbps
Most of media art contents serviced by LED.ART can be customized for media that have high-resolutions (over 6K) or irregular ratios. If you advise us the content you would like to use and your media spec (resoltion/ratios), our CS team(CS@LED.ART) will check and revert to you with answer whether it is available or not.
All media art contents serviced by LED.ART can be supported up to 4K resolution, and some media art contents can be supported up to 8K resolution. You can check the lowest/highest resolution range on each media art content detail page. If you need any help regards to resolution, please contact to CS team (CS@LED.ART)
Our team are also available to create new content.
If you can't find the media art content you wantin LED.ART and would like to create tailor-made content only for your special space and media, you can order new media art content to us.
Among the media art contents serviced by LED.ART, if you would like to modify/change the object shape, color, etc. to suit your taste; or if the user's media resolution is too large (more than 6K); or if the ratio of the media art content you want to use does not match the user's media, you can customize the media art content via require.
If you want to create new content, please contact to CS team (CS@LED.ART).
Media art content will be delivered 'one time' through download service platform (Google Drive or Dropbox) which is in a zip compressed file format with a unique password given to each license user.
After ordering the license, signed the contract and payment is completed, It takes about five business days for delivery. If you have a special occasion or in urgency, please contact to CS team (CS@LED.ART)
If you cancel your purchase after ordering a media art content license, the purchase cancellation conditions will be different according to each of the following steps;
1. In case of free charge of cancellation:
- Before Invoice is issued.
2. In case of 10% of cancellation fee is occurred:
- After payment is completed.
3. In case of cancellation is impossible:
- After licensed media art content is delivered.
For other case, your order can be cancelled or order confirmation can be delayed under LED.ART service/License terms and conditions. For details, you may check the LED.ART service/License terms and conditions. For the other information, please contact to CS team (CS@LED.ART)
Payment process will be following as below;
Contract signed > Invoice issued > payment proceeded to designated deposit account > Payment confirmation
After the cotract is signed following the order procedure, Invoice will be issued.
If there is any needed information in order to issuing the Invoice, CS team(CS@LED.ART) will reach you directly and advise the details. After designated deposit account is given to you and payment is proceeded, payment process will be completed.
After selecting the media art content you would like to license, select the following;
>License type (SINGLE/ENTERPRISE)
> License period (for SINGLE)
If you fill out and submit the information requested from order step, CS team will reach you in order to check media information and additional information (if necessary) through the contact number you filled out. After checking, order will be confirmed and proceeded as below.
> Order confirmation (Contract confirmation)
> Sign the Contract (E-signature)
> Payment (Preparation for media art content delivery and issuance of tax invoices)
> Media art content delivery and site application.
Licensed media art content will be delivered after total Invoice value is paid at one time.
For the other information, please contact to CS team (CS@LED.ART)
License user are not allowed to disclose, distribute and reproduce second artworks by modifying/editing media art contents delivered by purchasing a media art content license.
License user can purchase a media art content license and use it for playback purposes on media installed in commercial spaces such as hotels/shopping malls/cafes. We strongly do not allow all commercial use, in case of purchase a media art content license from LED.ART and modify/edit content to second artworks; disclosing, reproducing, distributing, exhibiting, and selling it for print/ad/packaging/product production.
The media art content license serviced by LED.ART can be purchased on behalf of actual media user. However, when you fill in the user information, the user must be specified as the actual media ower (or operator) and actual using site and media information should be applied.
License user can not using a media art content to multiple place (site), since media art contents limits one media in one place where agreed upon in advance, one license user. If you wish to use it to additional media, a separate license purchase is required. If you would like to use multiple midia, please contact to CS team (CS@LED.ART)
The media art content license provided by LED.ART grants users non-exclusive and non-transferable rights and licenses to use, operate, play, and display media art content on sites that are allowed to be used for a pre-agreed period. License user must not re-license the content, subcontracted, delegated, transferred to others without prior written consent. If you wish to exclusive use of specific industries, regions or periods, please contact to CS team (CS@LED.ART)
SINGLE LICENSE provides individual media art content which can be used for a specific duration, and you can choose a period of 1/3/6/9/12 months or PERMANENT as duration. Each period is the max period, for example, if you want to use it for two months, you have to purchase a three-month license. we recommend using it in short-term events and festival, and emergency projects with firmed schedule.
ENTERPRISE LICENSE is subscription-type license that allows you to use eight of the various media art contents serviced by LED.ART on a yearly basis and contract will be renewed/extended on an annual basis. we recommend using it in the long-term operation media on the site.
Depends on the type of media art content license, quantity, duration and payment terms, we provide two plans of license: SINGLE license and ENTERPRISE license.